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Our Service
1.Reply your inquiry in 24 working hours
2.Customized design is available
3.Delivery the goods to our customer all over the world with speed and precision
4.Offer customer the lowest price with high quality gobo projector.
1.FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ 1pc
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and make payment. We accept T/T, paypal and West Union.
Lastly, we arrange the production and delivery.
Q6. Is it OK to print my logo?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new spare parts with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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